Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.

Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.

Remove 'HP Support Solutions Framework' through Add/Remove programs on PC.

HP Support Solutions Framework - Windows Service, localhost Web server, and Software.

This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only.

Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Place a check by all non-Microsoft drivers and click 'Finish.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Press 'Enter' and type 'Verifier.exe.' Choose 'Create Custom Settings' and click 'Next.' Click the radio button where it says 'Select Individual Settings from a Full List,' and enable each option except for 'Low Resources Simulation.' Choose the 'Select Driver Names from a List' option, and click 'Provider' to sort the results. Click 'Start' and type 'Run' into the search box. Click 'Scan for Hardware Changes' and Windows re-installs fresh copies of the drivers.Įnable Driver Verifier to help you identify problematic drivers. Right-click on it and select 'Uninstall.' Wait while Windows removes the files then click the 'Action' menu at the top of the screen. Open the Control Panel and click 'Hardware and Sound.' Click 'Device Manager' and click to expand the problematic driver. Re-install the current drivers to replace them with clean copies. In Windows 7, the Graphical User Interface is called 'Disk Checker,' found by right-clicking the drive in My Computer and clicking 'Properties,' 'Tools.' If a virus is preventing the Disk Checker from running, restart the computer and tap 'F8' to run 'Safe Mode with Command Prompt.' Type 'chkdsk /f' in the commands window and press 'Enter.'

Use Chkdsk to fix errors in the file system.

Windows 10 scan drive for errors